mobieusKnow mobieusCore API — Overview History #59
Author
Patrick Bass
Submitted
May 28, 2026 6:25pm
Reviewed
May 28, 2026 6:25pm
Summary
Seeded by API feature deploy
+ # mobieusCore API
# mobieusCore API — Overview
+ The **mobieusCore Public REST API** lets you read what's happening in your community programmatically. Use it to power Zapier or Make workflows, sync data to a CRM, feed analytics pipelines, or build a custom dashboard.
The mobieusCore REST API gives your tenant programmatic access for reading events, managing users and posts, the full mobieusHelp surface (tickets, queues, agents, and mobieusAI support assists), mobieusLearn courses and enrollments, mobieusKnow pages, marketplace listings, moderation, and webhooks.
+ ## What you can do today (v1)
## Plan availability
+ | Capability | How |
+ |---|---|
+ | Read a stream of community events | `GET /api/v1/events` |
+ | Pull current user records | `GET /api/v1/users` |
+ | Pull current post records | `GET /api/v1/posts` |
+ | Mint and revoke API keys | Admin → **API keys** at `/admin/api-keys` |
+ | Browse the live spec | [`/api/docs`](/api/docs) |
The public REST API is available on **Pro**, **Creator Plus**, and **Sovereign** plans. Starter tenants get `403 plan_gated` on every call.
+ ## What's coming next
## What's in the API
+ **Phase 2** ships webhooks — instead of polling `/events`, register an HTTPS endpoint and we'll push each event to you, signed with HMAC-SHA256 and retried on failure.
- **REST + JSON.** GETs read, POSTs change.
- **Bearer auth.** `Authorization: Bearer mc_live_...`. Mint keys at `/admin/api-keys`.
- **Per-tenant.** Every endpoint lives on your subdomain. A key from tenant A cannot read tenant B.
- **CORS enabled.** Every `/api/v1/*` endpoint emits CORS headers and handles `OPTIONS` preflight. Call the API from a browser directly.
- **Idempotency-Key.** POST requests accept `Idempotency-Key` for safe retry (24h TTL, scoped to key + tenant + path).
- **Cursor-paginated lists.** Pass `?cursor=...&limit=N` (max 100). Each list response includes `total_count`, `has_more`, and `next_cursor`.
+ ## Five-minute quick start
## Surfaces
| Surface | Resources | Scopes | Guide |
|---|---|---|---|
| **Core** | events, users, posts, listings, files, reports, moderation, webhooks | `events:read`, `users:read`, `posts:read`, `listings:read`, `files:read`, `reports:read`, `reports:manage`, `webhooks:read`, `webhooks:manage` | this page |
| **mobieusHelp** | tickets, queues, agents, canned responses, tags, help topics, notification prefs, audit, mobieusAI assists | `helpdesk:read`, `helpdesk:write`, `helpdesk:admin` | [api-helpdesk](/know/api-helpdesk) |
| **mobieusLearn** | courses, modules, lessons, activities, enrollments, attempts, certificates, SCORM, xAPI, cohort grants | `learn:read`, `learn:write`, `learn:xapi:read`, `learn:xapi:write`, `learn:cohorts:grant` | [api-learn](/know/api-learn) |
| **mobieusKnow** | pages, revisions, search | `know:read`, `know:write` | [api-knowledge](/know/api-knowledge) |
| **SCIM 2.0** | users, groups (RFC 7644 provisioning) | Bearer token minted at `/admin/learn/scim-credentials` | [api-scim](/know/api-scim) |
> Reading moderation actions (`GET /api/v1/moderation/actions`) uses the `reports:read` scope. There is no separate moderation scope.
> SCIM 2.0 is part of mobieusLearn and needs the mobieusLearn SCIM feature enabled. It is not configured from `/admin/config` — see [api-scim](/know/api-scim).
## mobieusAI support assists
mobieusHelp exposes mobieusAI helpers as API endpoints. Each runs on your tenant's own Anthropic key and only responds when its feature flag is on at `/admin/ai`.
| Endpoint | Method | What it returns |
|---|---|---|
| `/api/v1/helpdesk/ai/reply-suggest` | POST | A drafted reply for a ticket |
| `/api/v1/helpdesk/ai/summary` | POST | A short summary of a ticket thread |
| `/api/v1/helpdesk/ai/categorize` | POST | A suggested category for a ticket |
| `/api/v1/helpdesk/ai/sentiment` | POST | The sentiment of a ticket |
| `/api/v1/helpdesk/ai/resolution-predict` | POST | A predicted resolution path |
| `/api/v1/helpdesk/ai/audit-qa` | POST | A QA review of an agent reply |
| `/api/v1/helpdesk/ai/canned-generate` | POST | A drafted canned response |
| `/api/v1/helpdesk/ai/knowledge-gaps` | GET | Topics your knowledge base is missing |
See [api-helpdesk](/know/api-helpdesk) for request and response shapes.
## Current version: 1.7.0
| Version | Date | What changed |
|---|---|---|
| **1.7.0** | 2026-06-14 | Documentation release. The full reference now covers the mobieusAI support assists, all of mobieusHelp (Phase 2 + write endpoints), mobieusLearn (courses, modules, lessons, activities, enrollments, cohorts, attempts, certificates, SCORM), and mobieusKnow. Corrected paths: helpdesk is `/api/v1/helpdesk`; SCIM is `/scim/v2/*`; ticket-by-reference uses `{ref}`. No endpoint changed its contract. |
| 1.6.0 | 2026-06-07 | CORS on all API routes. Idempotency-Key on POST. `total_count` + `has_more` on all list responses. 9 new webhook events (helpdesk, Learn, Know). SCIM 2.0 in spec. |
| 1.5.0 | 2026-06-05 | xAPI LRS endpoints + cohort-grant endpoint (`POST /api/v1/learn/cohorts/grant`). |
| 1.4.0 | 2026-06-03 | mobieusLearn live sessions (schedule, cancel, attach recording). |
| 1.3.0 | 2026-06-02 | mobieusLearn (25 endpoints), mobieusKnow (10 endpoints), mobieusHelp Phase 2 + 8 AI hooks. |
| 1.2.0 | 2026-05-29 | mobieusHelp tickets / queues / agents / reply / status. |
| 1.1.0 | 2026-05-28 | Webhooks (HMAC-signed + retry + rotation). Listings, files, reports, moderation. |
| 1.0.0 | 2026-05-27 | Events, users, posts (read-only). |
The full machine-readable spec is at `/api/openapi.yaml`. The Redoc viewer is at `/api/docs`.
## Quick start
1. Generate a key at **`/admin/api-keys`**. Pick the smallest scope set that covers your use case.
2. Pass it as a bearer token: `Authorization: Bearer mc_live_...`
3. Hit any GET endpoint to verify:
```bash
+ # 1. Mint a key at https://YOUR-TENANT.mobieus.io/admin/api-keys
+ # Pick scopes: events:read, users:read, posts:read
curl https://YOUR-TENANT.mobieus.io/api/v1/events \\
-H 'Authorization: Bearer mc_live_...'
```
+ # 2. Pull the last 5 events
+ curl -H "Authorization: Bearer mc_live_xxxxxxxx" \
+ "https://YOUR-TENANT.mobieus.io/api/v1/events?limit=5"
## Idempotency example
+ # 3. Pull a specific user
+ curl -H "Authorization: Bearer mc_live_xxxxxxxx" \
+ "https://YOUR-TENANT.mobieus.io/api/v1/users/42"
```bash
POST /api/v1/helpdesk/tickets
Authorization: Bearer mc_live_...
Idempotency-Key: create-ticket-abc123
Content-Type: application/json
{"subject": "Help needed", "body": "..."}
```
+ The full interactive reference (try-it console, schema browser) is at [`/api/docs`](/api/docs).
Retry with the same `Idempotency-Key` within 24 hours — the original response is replayed with `Idempotency-Replayed: true` and no duplicate ticket is created.
+ ## Related pages
## CORS
+ - [Authentication, scopes, and rate limits](/know/api-authentication)
+ - [Event-type reference with payloads](/know/api-events-reference)
All `/api/v1/*` responses include:
```
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: GET, POST, PUT, PATCH, DELETE, OPTIONS
Access-Control-Allow-Headers: Authorization, Content-Type, X-CSRF-TOKEN, X-Requested-With
```
To restrict allowed origins, set `cors.allowed_origins[]` in your tenant's app.ini. When an allow-list is set, the matching origin is echoed back with `Vary: Origin`.
## Pagination shape (1.6.0)
Every list response now includes three pagination fields:
```json
{
"data": [...],
"next_cursor": "cur_abc...",
"total_count": 847,
"has_more": true,
"request_id": "req_..."
}
```

mobieusCore API

The mobieusCore Public REST API lets you read what's happening in your community programmatically. Use it to power Zapier or Make workflows, sync data to a CRM, feed analytics pipelines, or build a custom dashboard.

What you can do today (v1)

Capability How
Read a stream of community events GET /api/v1/events
Pull current user records GET /api/v1/users
Pull current post records GET /api/v1/posts
Mint and revoke API keys Admin → API keys at /admin/api-keys
Browse the live spec /api/docs

What's coming next

Phase 2 ships webhooks — instead of polling /events, register an HTTPS endpoint and we'll push each event to you, signed with HMAC-SHA256 and retried on failure.

Five-minute quick start

# 1. Mint a key at https://YOUR-TENANT.mobieus.io/admin/api-keys
#    Pick scopes: events:read, users:read, posts:read

# 2. Pull the last 5 events
curl -H "Authorization: Bearer mc_live_xxxxxxxx" \
     "https://YOUR-TENANT.mobieus.io/api/v1/events?limit=5"

# 3. Pull a specific user
curl -H "Authorization: Bearer mc_live_xxxxxxxx" \
     "https://YOUR-TENANT.mobieus.io/api/v1/users/42"

The full interactive reference (try-it console, schema browser) is at /api/docs.

Related pages

# mobieusCore API

The **mobieusCore Public REST API** lets you read what's happening in your community programmatically. Use it to power Zapier or Make workflows, sync data to a CRM, feed analytics pipelines, or build a custom dashboard.

## What you can do today (v1)

| Capability | How |
|---|---|
| Read a stream of community events | `GET /api/v1/events` |
| Pull current user records | `GET /api/v1/users` |
| Pull current post records | `GET /api/v1/posts` |
| Mint and revoke API keys | Admin → **API keys** at `/admin/api-keys` |
| Browse the live spec | [`/api/docs`](/api/docs) |

## What's coming next

**Phase 2** ships webhooks — instead of polling `/events`, register an HTTPS endpoint and we'll push each event to you, signed with HMAC-SHA256 and retried on failure.

## Five-minute quick start

```bash
# 1. Mint a key at https://YOUR-TENANT.mobieus.io/admin/api-keys
#    Pick scopes: events:read, users:read, posts:read

# 2. Pull the last 5 events
curl -H "Authorization: Bearer mc_live_xxxxxxxx" \
     "https://YOUR-TENANT.mobieus.io/api/v1/events?limit=5"

# 3. Pull a specific user
curl -H "Authorization: Bearer mc_live_xxxxxxxx" \
     "https://YOUR-TENANT.mobieus.io/api/v1/users/42"
```

The full interactive reference (try-it console, schema browser) is at [`/api/docs`](/api/docs).

## Related pages

- [Authentication, scopes, and rate limits](/know/api-authentication)
- [Event-type reference with payloads](/know/api-events-reference)