Author
Patrick Bass Submitted
May 26, 2026 10:36pm Reviewed
May 26, 2026 10:36pm Summary
Initial version
## Content Moderation
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The moderation system provides tools for managing community content and member behavior.
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The moderation system manages community content and member behavior. The platform combines a human queue at `/admin/moderation` with optional AI assist for first-pass recommendations.
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### Moderation Dashboard
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For volunteer-moderator-facing flows, see [Moderation](/know/moderation). For the AI Community Manager's moderation assist, see [AI Community Manager](/know/admin-automation-engine).
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## Moderation Dashboard
Access at `/admin/moderation`. Shows:
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- **Reports queue** — content flagged by members, sorted by status (new, in-progress, resolved)
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- **File reports** — flagged file uploads
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- **Mod actions log** — recent moderation actions by all moderators
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- **Reports queue.** Content flagged by members, sorted by status (new, in-progress, resolved)
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- **File reports.** Flagged file uploads
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- **Mod actions log.** Recent moderation actions by all moderators
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- **AI button.** When the AI Community Manager has a recommendation for the report, an AI button appears on the report row. Click to view the recommendation and reasoning.
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### Report Workflow
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## Report Workflow
1. Member reports content (post, thread, file, photo, listing, user)
2. Report appears in the moderation queue with reason and details
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3. Moderator reviews and takes action:
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- **Dismiss** — no action needed, close the report
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- **Warn** — issue a warning to the user
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- **Delete** — remove the reported content
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- **Suspend** — temporarily restrict the user
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- **Ban** — permanently ban the user
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- **Shadow ban** — user can still post but content is invisible to others
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4. Reporter receives notification of the outcome
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3. If AI moderation assist is enabled, the platform drafts a recommendation in the background
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4. Moderator reviews. If an AI recommendation is present, the moderator sees the recommendation, the reasoning, and any drafted member-facing messages
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5. Moderator takes action:
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- **Dismiss.** No action needed, close the report
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- **Warn.** Issue a warning to the user
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- **Delete.** Remove the reported content
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- **Suspend.** Temporarily restrict the user
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- **Ban.** Permanently ban the user
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- **Shadow ban.** User can still post but content is invisible to others
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6. Reporter receives notification of the outcome
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### Content Filters
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## AI moderation assist
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The AI Community Manager can draft a recommended action on every report. Enable via the `ai_cm_moderation` sub-flag at `/admin/community-manager/settings`.
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The AI never acts on its own. Every recommendation lands in the queue for you to approve, edit, or reject. See [AI Community Manager](/know/admin-automation-engine) for full detail.
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The AI button on `/admin/moderation` shows up on reports where the AI has produced a draft. Click to see:
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- Recommended action (dismiss, warn, hide, suspend, escalate)
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- Reasoning paragraph
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- Any drafted member-facing messages
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Click Approve and the action runs. Click Reject and the queue closes that AI draft.
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## Content Filters
Global content filters at `/admin/content-filters`:
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- **Filter groups** — organize filters by purpose (spam, slurs, etc.)
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- **Regex patterns** — match against post content on save
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- **Auto-actions** — block, flag, or log matches
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- **Filter groups.** Organize filters by purpose (spam, slurs, etc.)
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- **Regex patterns.** Match against post content on save
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- **Auto-actions.** Block, flag, or log matches
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### Escalation
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Filters run before the post is saved, so blocked content never enters the database.
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Moderators can escalate issues to platform administrators when they need higher-level intervention. Escalations appear in the platform-admin escalation queue at `admin.mobieus.io/escalations`.
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### Public Moderation Log
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## Escalation
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Tenant Admins can escalate a report to the Mobieus platform team when an issue needs higher-level intervention. Moderators do not escalate directly — they ask a Tenant Admin to escalate on their behalf.
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## Public Moderation Log
A sanitized, read-only log of moderation actions at `/mod/public-log`. Shows action type, moderator name, and timestamp. Does not expose IPs, emails, or free-text details.
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## Audit log
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Every moderation action writes to the audit log at `/admin/audit`. Filter by actor or by action type to investigate any decision.
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Content Moderation
The moderation system provides tools for managing community content and member behavior.
Moderation Dashboard
Access at /admin/moderation. Shows:
- Reports queue — content flagged by members, sorted by status (new, in-progress, resolved)
- File reports — flagged file uploads
- Mod actions log — recent moderation actions by all moderators
Report Workflow
- Member reports content (post, thread, file, photo, listing, user)
- Report appears in the moderation queue with reason and details
- Moderator reviews and takes action:
- Dismiss — no action needed, close the report
- Warn — issue a warning to the user
- Delete — remove the reported content
- Suspend — temporarily restrict the user
- Ban — permanently ban the user
- Shadow ban — user can still post but content is invisible to others
- Reporter receives notification of the outcome
Content Filters
Global content filters at /admin/content-filters:
- Filter groups — organize filters by purpose (spam, slurs, etc.)
- Regex patterns — match against post content on save
- Auto-actions — block, flag, or log matches
Escalation
Moderators can escalate issues to platform administrators when they need higher-level intervention. Escalations appear in the platform-admin escalation queue at admin.mobieus.io/escalations.
Public Moderation Log
A sanitized, read-only log of moderation actions at /mod/public-log. Shows action type, moderator name, and timestamp. Does not expose IPs, emails, or free-text details.
## Content Moderation The moderation system provides tools for managing community content and member behavior. ### Moderation Dashboard Access at `/admin/moderation`. Shows: - **Reports queue** — content flagged by members, sorted by status (new, in-progress, resolved) - **File reports** — flagged file uploads - **Mod actions log** — recent moderation actions by all moderators ### Report Workflow 1. Member reports content (post, thread, file, photo, listing, user) 2. Report appears in the moderation queue with reason and details 3. Moderator reviews and takes action: - **Dismiss** — no action needed, close the report - **Warn** — issue a warning to the user - **Delete** — remove the reported content - **Suspend** — temporarily restrict the user - **Ban** — permanently ban the user - **Shadow ban** — user can still post but content is invisible to others 4. Reporter receives notification of the outcome ### Content Filters Global content filters at `/admin/content-filters`: - **Filter groups** — organize filters by purpose (spam, slurs, etc.) - **Regex patterns** — match against post content on save - **Auto-actions** — block, flag, or log matches ### Escalation Moderators can escalate issues to platform administrators when they need higher-level intervention. Escalations appear in the platform-admin escalation queue at `admin.mobieus.io/escalations`. ### Public Moderation Log A sanitized, read-only log of moderation actions at `/mod/public-log`. Shows action type, moderator name, and timestamp. Does not expose IPs, emails, or free-text details.
