Area: Account (re-run) (audit p1r) · Surface: /account/modmail-prefs (AccountController@modmailPrefs / updateModmailPrefs) · Dimension: documentation · Severity: minor
Moderators can set per-forum modmail delivery cadence (immediate alerts vs a daily email digest) at /account/modmail-prefs. This is a real settings surface with email/push delivery implications, but it is undocumented. The /know/modmail article explains what modmail is for the sender side but never tells moderators they can tune their own digest cadence, so the feature is invisible to the staff who would use it.
Evidence
Surface exists and is user-facing: platform/src/Controllers/AccountController.php:211 `public function modmailPrefs()` and :243 `public function updateModmailPrefs()`; template platform/templates/account/modmail-prefs.php:33 `<h1>Modmail digest preferences</h1>` with per-forum Immediate vs Daily-digest radio controls (template lines: 'settings only control push notifications and email digests', columns '<th class="modmail-prefs-mode-col">Immediate</th>' / '<th ...>Daily digest</th>'). No dedicated article: `curl -o /dev/null -w '%{http_code}'` for /know/modmail-preferences and /know/modmail-digest both -> 404. The existing /know/modmail article does NOT cover these preferences — grep of its rendered body for 'prefer|opt|/account/modmail|digest' returns no per-user-preference content (only 'You receive a notification when a moderator responds.').
Suggested fix. Add a 'Digest preferences' section to /know/modmail (or a short standalone article) documenting /account/modmail-prefs: per-forum Immediate vs Daily-digest toggle, that it controls push + email delivery only, and the immediate/digest counts shown at the top of the page.
Filed by the automated tenant-app audit and adversarially evidence-verified. Status: verified. Open — not yet actioned.
Patrick Bass
@mobieus