Forums Bug Reports Thread

Admin "Reset Password" and "Clear Lockout" must work with mobieusID

Patrick Bass · May 26 · 27 · 1 Locked

[Major] [High Priority] [Bug Fixed] [Always Reproduces]

Patrick Bass 🚀 OP May 26, 2026 9:09am

What happens: The admin user management panel at /admin/users/{id} has "Reset Password" and "Clear Lockout" buttons that operate on the local database only. Since authentication is handled by mobieusID (Zitadel), these actions need to call the Zitadel Management API to actually reset the user's password or clear their lockout status.

Expected: Reset Password sends a password reset notification via Zitadel. Clear Lockout unlocks the user's Zitadel account. Both actions should provide admin feedback on success/failure.

Impact: Admins cannot effectively help users who are locked out or need password resets.

Patrick Bass
@mobieus

Patrick Bass 🚀 May 26, 2026 9:32am

Resolved. Admin Reset Password now calls ZitadelManagementClient::passwordReset() which triggers a password reset email from mobieusID. Clear Lockout now calls ZitadelManagementClient::unlock() to clear the Zitadel-side lockout. Both actions flash success/failure messages and gracefully handle users without a zitadel_sub. Deployed to all tenants.

Patrick Bass
@mobieus

Admin "Reset Password" and "Clear Lockout" must work with mobieusID

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