Forums Bug Reports Thread

mobieusGate (paywall, subscription tiers, manage/portal) has no mobieusKnow article

Patrick Bass · Jun 6 · 9 · 1 Locked
[Major] [High Priority] [Bug Fixed] [Always Reproduces]
🚀 OP Jun 6, 2026 7:06pm

Area: Monetization (audit p10) · Surface: GET /gate/paywall, POST /gate/checkout, GET /gate/manage, POST /gate/portal (GateController) · Dimension: documentation · Severity: major

mobieusGate is the tenant's paywall / paid-membership system: members hit a paywall (/gate/paywall), check out into a subscription tier (/gate/checkout), and manage or cancel via the Stripe billing portal (/gate/manage, /gate/portal). There is zero end-user documentation in mobieusKnow for any of this. Members cannot find any guidance on what the paywall is, how to subscribe, how to change tiers, or how to cancel/manage their subscription. This violates Law 7 (every user-facing feature must be documented in mobieusKnow). Compare: Paid Forums, Server Boosts, and Course Sales each have articles — Gate is the conspicuous gap among the paid surfaces.

Evidence

Code: platform/src/Controllers/GateController.php:16 `public function paywall(): void`, :28 checkout, :90 manage, :105 portal — a live user-facing subscription/paywall feature. Wiki: `curl https://support.mobieus.io/know/search?q=gate` => `<p class="text-muted">No results for "gate".</p>`. Also "No results" for paywall, membership, subscribe, mobieusGate, "subscription tier". Direct slug probes all 404: `/know/gate` 404, `/know/paywall` 404, `/know/membership` 404, `/know/mobieus-gate` 404. The index (/know/index) lists no gate/paywall article.

Suggested fix. Add a mobieusKnow article (e.g. /know/mobieus-gate) covering: what the paywall gates, how to subscribe to a tier, billing/renewal, and how to manage or cancel via the customer portal. Link it from the index and ensure it is search-indexed under 'gate', 'paywall', 'membership', 'subscription'.

Filed by the automated tenant-app audit and adversarially evidence-verified. Status: verified. Open — not yet actioned.


Patrick Bass
@mobieus

🚀 Jun 7, 2026 9:52am

Resolved. Wiki article published to support.mobieus.io/know. Commit 666953da. Index page updated with link to the new article.

Status: fixed. Thread closed.


Patrick Bass
@mobieus

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