mobieusChat (chat rooms) help article is orphaned — not linked from the /know index

Area: Messaging & chat (audit p4) · Surface: /know index navigation vs /know/mobieus-chat; product surfaces /chat, /rooms, /rooms/{slug}, /admin/chat-rooms · Dimension: documentation · Severity: minor

The entire mobieusChat feature set (real-time rooms at /rooms, custom emoji, GIF picker, room admin) is documented in /know/mobieus-chat, but that article is missing from the mobieusKnow index, so users browsing the help home cannot discover it — they can only reach it by guessing the search term. Effectively undocumented for anyone who doesn't already know it exists.

Evidence

The chat-room help article exists and is substantive: `curl https://support.mobieus.io/know/mobieus-chat` → HTTP 200, `<title>mobieusChat — real-time chat rooms — mobieus-io</title>`, sections 'For members', 'For tenant admins', 'FAQ'. But it is NOT linked from the index: `grep -c mobieus-chat /tmp/know_index.html` → 0 (the saved /know/index page contains no reference to it). It only appears via site search (`curl '.../know/search?q=chat+rooms'` lists /know/mobieus-chat). All the chat surfaces are real (ChatRoomController index/show/sendMessage, AdminChatRoomController rooms/createRoom, ChatController chatRoot/enter).

Suggested fix. Add a link to /know/mobieus-chat in the Messaging/Community section of /know/index (and any megamenu/help nav). Audit the index generator for other published-but-unlinked articles.

Filed by the automated tenant-app audit and adversarially evidence-verified. Status: verified. Open — not yet actioned.