Forums Bug Reports Thread

/know/api-helpdesk wiki article exists but is orphaned — not linked from the mobieusKnow index

Patrick Bass · Jun 6 · 10 · 1 Locked
[Minor] [Normal Priority] [Bug Fixed] [Always Reproduces]
🚀 OP Jun 6, 2026 6:25pm

Area: mobieusHelp (audit p7) · Surface: /know/api-helpdesk (mobieusHelp REST API reference) · Dimension: documentation · Severity: minor

The mobieusHelp API reference article is published and substantial (73KB) but is not linked from the wiki index alongside the other API reference articles. Users browsing /know/index for API docs will not find it; it is effectively undiscoverable except by full-text search.

Evidence

`curl -sL -o /dev/null -w '%{http_code} %{size_download}' https://support.mobieus.io/know/api-helpdesk` returns `HTTP 200 size 73546` (the article exists). But `curl -sL https://support.mobieus.io/know/index | grep -oE '/know/[a-z0-9-]+'` does NOT include `/know/api-helpdesk` — the index lists api-overview, api-authentication, api-events-reference, api-learn, api-marketplace-files-moderation, api-webhooks-quickstart, but not api-helpdesk. It is only reachable via search (`?q=mobieushelp` surfaces it).

Suggested fix. Add /know/api-helpdesk to the API section of /know/index (next to api-learn and api-marketplace-files-moderation) so the helpdesk API reference is discoverable by browsing, not just search.

Filed by the automated tenant-app audit and adversarially evidence-verified. Status: verified. Open — not yet actioned.


Patrick Bass
@mobieus

🚀 Jun 7, 2026 9:52am

Resolved. Wiki article published to support.mobieus.io/know. Commit 666953da. Index page updated with link to the new article.

Status: fixed. Thread closed.


Patrick Bass
@mobieus

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